Champneys

We are working with luxury wellbeing spa resorts and products Champneys to maximise the opportunities offered by social media and enhance their retail sales. 

It has been proven that showing customer reviews and ratings against products on websites enhances sales and in some cases, online conversions have increased by as much as 18%.

Understanding the value of this, Champneys have integrated functionality on their website to enable their customers to add reviews and ratings about their luxury products directly on their website.

Alex de Carvalho, Group Managing Director of Champneys commented;

“We are pleased to be working with Digital Visitor.  They completely understand that a ROI for our social media marketing activity is essential for us, so having the same objective really was a key factor in helping us to make the decision to work with them.  Plus it’s great to have a passionate team deliver an integrated approach to social media both on our website and with our onchannel social media campaigns”.

Using our application, customers will be able to quickly and easily upload reviews, supporting materials such as photos and videos, and add ratings regarding the products within the Champneys Collection, a luxurious range of body and skincare products inspired by Champneys therapists.

Click here to see an example of our applications on Champneys website...

This content can then be shared across other social media channels using our social broadcast feature, driving additional traffic to the Champneys website.

Digital Visitor’s CEO Anthony Rawlins said;

“Our solution enables any company in any industry to gather feedback, reviews, ratings and more on their own website. This valuable content can then be broadcast across other popular social media channels to drive brand new audiences back to their website to convert into sales”.

Social Media Marketing Activity

In addition to providing the enhancements to Champneys website, Digital Visitor will also be responsible for growing Champneys presence on social media channels, including Facebook and Twitter, and delivering effective campaigns to drive traffic and increase business.

Anthony added;

“For a number of years we have specialised in the travel and leisure industry working with some of the most respected brands in the field, so we are very excited to have secured Champneys as one of our first retail clients and be entrusted with enhancing their website through our social media applications, and generating new customers through creative social media marketing campaigns”.

“Reviews and ratings increase conversions - that’s a fact, so our applications can bring huge benefits to online retailers”, said Anthony.

To find out how our social media applications and social media marketing services can benefit your organisation, contact info@digitalvisitor.com or +44(0)1179 055 195 today.

To find out more about Champneys, visit www.champneys.com