Social media is 24/7 so it’s essential you keep up your end of the conversation if you want to reap the rewards.
Whether you have a single Facebook page or accounts on multiple networks, we can provide on-going channel management – including content creation and regular posting.
Topline Evaluation & StrategyWe'll conduct a top-level evaluation of your current activity and will use this insight to develop a mini-strategy for managing your profiles.
Before we can breathe life into your profiles, we need to understand what you’re doing already, who your target audience is and how we can reach them.
Profile OptimisationWe'll use tags, hashtags, photos, videos... whatever it takes to ensure your profiles and messages are optimised for maximum effect.
We know what it takes to ensure your social profiles are fully optimised to successfully promote your business.
Profile DesignWe'll create a consistent visual identity for each of your social channels, so all your online activity works together to boost your brand profile and makes the most out of the real estate available on each network.
Your social media profiles are an extension of your brand – so they need to look as good as everything else you do.
Audience CommunicationOur team will keep up your end of the conversation and more importantly, ensure that it's on-message and on-brand.
We’ll make sure we understand your brand’s tone of voice and key marketing messages in order to deliver the correct communication
Content CreationFrom promotional posts to editorial articles, image galleries to bespoke video - we'll create innovative content, ensuring eveything your brand does is likeable, sharable and tweetable
We can create and post a regular stream of content, suited to each of your individual channels.
Customer ServiceWe’ll deliver prompt and polite responses to whatever questions your community poses – minimising negative conversation and maximising positive interaction.
More and more customers are choosing social media to contact companies. These conversations are visible to everyone and must be dealt with asap.
Channel Monitoring & ModerationWe’ll keep a close eye on your profiles to ensure conversation about your brand is positive, and if it's not, we'll advise appropriately. We'll also gauge which content excites your audience, and create more of it – so we continue to interest and engage
Social media is 24/7 so conversations about your brand are going on constantly and all across the world.
Offline SupportWe’ll provide expert advice to ensure your offline & online activity works together to help you reach your business objectives.
Our main objective is to make your social profiles an extension of your brand and site and integrated with your overall marketing strategy
Read our Case Studies
Still need convincing? Read more about our team's channel management of Affordable Car Hire's Facebook and Twitter profiles.
GO TO CASE STUDY